Designing and Providing Microsoft Volume Licensing Solutions to Small and Medium Organizations
Exam Number/Code: 70-671
Exam Name: Designing and Providing Microsoft Volume Licensing Solutions to Small and Medium Organizations
Questions and Answers: 238 Q&As
Price: $65.00
Update Time: 2008-6-12
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Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations 70-672
Exam Number/Code: 70-672
Exam Name: Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations
Questions and Answers: 238 Q&As
Price: $65.00
Update Time: 2008-6-12
“Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations”, also known as 70-672 exam, is a Microsoft certification.
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Exam 70-672:
Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations
Published: October 01, 2008 (in development)
Language(s): English
Audience(s): Partners
Technology: Windows Vista
Type: Proctored Exam
Overview Skills Measured Preparation Materials Community
About this ExamThis exam validates the skills needed to design and sell licensing solutions to large organizations. Organizations in this category typically have 250 or more devices. Candidates should have at least six months of experience selling Microsoft licensing solutions.
Audience Profile
Candidates for this exam design and sell licensing solutions to large organizations. Organizations in this category typically have 250 or more devices. Candidates should have at least six months of experience selling Microsoft licensing solutions and should have a basic understanding of all Microsoft corporate licensing solutions including but not limited to Select, Enterprise, OEM, Full Packaged Product and Open.
Candidates should have a basic understanding of the types of Microsoft licenses, such as operating systems, server applications, desktop applications, and online services. Candidates should also be familiar with both transactional and relationship-based programs. Candidates might service customers who do not have an in-house IT department and whose software refresh cycle is low to moderately aggressive.
Candidate will be expected to validate their ability to define a solution that best suits the customer’s needs.
Credit Toward CertificationWhen you pass Exam 70-672: Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations, you complete the requirements for the following certification(s):Microsoft Certified Technology Specialist: Volume Licensing Specialist, Large Organizations
Exam 70-672: Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations: counts as credit toward the following certification(s):
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.
Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.
Analyzing a Customer Environment (20 percent)
* Evaluate the customer’s purchasing process.
o This objective may include but is not limited to: centralized purchasing, distributed purchasing, or a combination of these types; enterprise-wide purchasing, division-wide purchasing, department-wide purchasing, or a combination of these types; organizational structure such as affiliates, franchises, and subsidiaries; and transactional purchasing, relationship-based purchasing, or a combination of these types
* Analyze the customer’s expected growth.
o This may include but is not limited to: short-term vs. long-term needs; cyclical patterns
* Assess the hardware refresh cycle.
o This may include but is not limited to: frequency of hardware refresh; timeline for hardware refresh
* Determine the customer’s software environment.
o This may include but is not limited to: current software; software deployment plans and strategy; current Microsoft licensing agreements
* Analyze the geographic scope of the customer.
o This may include but is not limited to: multinational vs. a single country; a single location vs. multiple locations within a country or a region; single language vs. multiple languages
* Identify the customer’s budget requirements and payment options.
o This may include but is not limited to: spread payments or up-front payments; financing options; budgetary approval process
Identifying Customer Product and Capability Requirements (34 percent)
* Evaluate the gap between the current and preferred technology solution.
o This may include but is not limited to: customer’s short-term and long-term technology vision; identifying a solution that would fulfill customer’s desired capabilities
* Determine the required products for the customer’s preferred technology solution.
o This may include but is not limited to: features and functions; dependencies; editions and/or versions; subscription services
* Identify the appropriate product licensing rights and explain them to the customer.
o This may include but is not limited to: Product Use Rights Guide (PUR); Product List; Software License Terms for original equipment manufacturer (OEM) and Full Packaged Product (FPP)
* Match Software Assurance (SA) benefits to customer needs.
o This may include but is not limited to: identify available SA benefits; explain how each SA benefit applies to customer needs
Recommending Licensing Solution Options (34 percent)
* Identify appropriate licensing programs.
o This may include but is not limited to: Select, Select Plus, EA, EA subscription, Service Provider License Agreement (SPLA), ISV Royalty, Campus and School Agreements; crossover with Open programs
* Articulate the cost benefit of the recommended licensing solution.
o This may include but is not limited to: cost benefit of product standardization; short-term and long-term return on investment; cost effectiveness of one program compared to another program
* Articulate the benefits and limitations of the recommended licensing solution.
o This may include but is not limited to: OEM vs. retail vs. volume licensing; license reassignment vs. license transfer; downgrade rights; install rights; reimaging rights; general SA rules
Providing Contracting and Post-Sales Customer Service (12 percent)
* Assist the customer with volume license activation.
o This may include but is not limited to: volume license keys, multiple activation key, key management service
* Assist the customer with media fulfillment.
o This may include but is not limited to: download software, acquire physical media
* Assist the customer with SA benefit activation.
o This may include but is not limited to: training vouchers, Home Use Program (HUP), around-the-clock support
Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the “Skills Measured” tab.
Classroom Training There is no classroom training currently available.
Microsoft E-Learning There is no Microsoft E-Learning training currently available.
Microsoft Press Books
There are no Microsoft Press books currently available.
Practice Tests
* MeasureUp(Measureup.com)
Have Questions?For advice about training and certification, connect with peers:
* Visit the training and certification forum
For questions about a specific certification, chat with a Microsoft Certified Professional (MCP):
* Visit our MCP newsgroups
To find out about recommended blogs, Web sites, and upcoming Live Meetings on popular topics, visit our community site:
* Visit the Microsoft Learning community
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Pro:Upgrading Your MCDST Cert to MCITP Enterprise Support
Exam Number: 70-621 Exam
Associated Certifications: Pro:Upgrading Your MCDST Cert to MCITP Enterprise Support
Duration: 108 Q&As
The following courses are the recommended training for 70-621 exam PDF.
70-621 Q & A with Explanations
70-621 Audio Exam
70-621 Study Guide
70-621 Preparation Lab
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Preparation Guide for Exam 70-621
PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support
Audience profile
Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support is intended for IT professionals who hold a Microsoft Certified Desktop Support Technician (MCDST) certification and work in an upper-midsize organization or enterprise environment that uses Windows Vista. They have experience with earlier versions of the Windows operating system, and they might have experience with Windows Server operating systems.
Candidates have experience deploying Windows Vista, managing security, and troubleshooting network-related issues with Windows Vista. Candidates typically have at least three to five years of experience as a Tier 2-level or Lead Desktop Support Technician.
Credit toward certification
The MCDST credential is a prerequisite for this exam; without it your transcript will show that you passed the exam but will not show credit for the resulting certifications. When you pass Exam 70-621 PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support, you complete the requirements for the following certifications:
• Microsoft Certified IT Professional: Enterprise Support Technician
• Microsoft Certified Technology Specialist: Windows Vista – Configuration
Note Exam 70-621 can be used as credit for any certification requiring Exam 70-620: TS: Windows Vista, Configuring, as a required or elective exam. In other words, Exam 70-621 satisfies the Exam 70-620 requirement in all cases.
Preparation tools and resources
To help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the “Skills measured” section.
Classroom training Microsoft E-Learning Microsoft Press books Practice tests
Course 5119: Supporting the Windows Vista Operating System and Applications (two days)
Course 5118: Maintaining and Troubleshooting Windows Vista Computers (three days)
Collection 5347: Installing and Configuring Windows Vista (12 hours)
Collection 5354: Configuring Windows Vista Networking and Security (10 hours)
Collection 5360: Configuring Windows Vista Applications and Devices (10 hours)
Upgrade path:
Collection 5103: Upgrade Skills to Configure Windows Vista (16 hours)
MCTS Self-Paced Training Kit (Exam 70-620): Configuring Windows Vista Client
MCITP Self-Paced Training Kit (Exam 70-622): Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians
MeasureUp (Measureup.com)
Self Test Software (Selftestsoftware.com)
Microsoft online resources
• Learning Plan: Get started by creating a step-by-step study guide that is based on recommended resources for this exam.
• Windows Vista – Learning Portal: Find special offers and information on training and certification.
• Product information: Visit the Windows Vista Web site for detailed product information.
• Microsoft Learning Community: Join newsgroups and visit community forums to connect with your peers for suggestions on training resources and advice on your certification path and studies.
• TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.
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